Terms of service

Terms of Service

Last updated: 10 August 2026

Welcome to Skin Science Lab. These Terms of Service govern your use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms.

1. About Us
Skin Science Lab is an online skincare retailer offering a selection of skincare and beauty products through shopskinscience.net.

2. Online Store Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement. You must not use our products or website for any unlawful or unauthorised purpose.

3. Products and Product Information
We aim to display product descriptions, images, ingredients, sizes and other information as accurately as possible. However, product packaging, appearance or information may occasionally be updated by manufacturers.

Skincare results can vary between individuals. Information provided on our website is for general informational purposes and should not be considered medical advice.

4. Prices and Payment
All prices displayed on our website are shown in the currency selected or displayed at checkout. Prices may change without prior notice.

Orders must be paid using one of the payment methods available at checkout. An order is not considered confirmed until payment has been successfully processed and an order confirmation has been issued.

5. Orders
We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, pricing errors, stock availability issues or incorrect product information.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. Shipping and Delivery
Delivery times displayed on our website are estimates and may vary depending on destination, courier services, customs processing and other circumstances outside our reasonable control.

Some products may be dispatched internationally, including from South Korea. Customers should review the shipping information provided on our website before placing an order.

7. Returns and Refunds
Returns, cancellations and refunds are handled in accordance with our Refund Policy. Please review our Refund Policy before purchasing.

Nothing in these Terms is intended to limit any statutory rights you may have under applicable consumer law.

8. Personal Information
Personal information submitted through our store is handled in accordance with our Privacy Policy.

9. Intellectual Property
Content available on the Skin Science Lab website, including our branding, website design and original written content, may not be copied, reproduced or commercially exploited without permission, except where permitted by law.

Third-party trademarks and brand names remain the property of their respective owners.

10. Third-Party Services
Our store may use third-party services, including payment processors, delivery providers and ecommerce technology providers. Your use of certain services may also be subject to their respective terms and policies.

11. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful. To the extent permitted by law, Skin Science Lab will not be responsible for losses arising from circumstances outside our reasonable control.

12. Changes to These Terms
We may update these Terms of Service periodically. The latest version will always be available on our website.

13. Governing Law
These Terms are governed by the applicable laws of England and Wales, without affecting any mandatory consumer rights available to customers in their country of residence.

14. Contact Us
If you have questions regarding these Terms of Service, please contact us using the contact details provided on our website.